GOOGLE MAPS: Search Getting Messaging Capabilities, business and customer can connect on maps

Traveling to a new place? Shifted to a new place? Or yet unfamiliar with a lot of places. All locations desired with one click. Google map has really transformed the outings and made traveling smoother. Google Maps is a web mapping service developed by Google. It offers satellite imagery, street maps, 360° interactive panoramic views of streets, real-time traffic conditions. Along with this, google map also provides route planning for traveling by foot, car, bicycle, air, and public transportation. In 2020, Google Maps was used by over 1 billion people every month.

In doubt, the google map is gaining popularity with every sunset. Google Maps added a speed trap and speed camera alerts as reported by other users. There is a feature of incognito mode just like chrome. In this pandemic, google announced a COVID-19 Layer update for Google maps. Which is designed to offer a seven-day average data of the total COVID-19-positive cases. It provides data for 100,000 people in the area selected on the map. It also features a label indicating the rise and fall in the number of cases.


The ability for verified businesses to message customers directly from the app. This makes it convenient for both, the business as well as their customer. The update will be coming soon on Playstore and Appstore. This in an initiative taken to reduce the effort of the users in terms of contact.


This idea came from a bunch of users. According to Google, people have initiated more than twice as many messages to businesses right from Business Profiles on Search and Maps, from the start of this year. Soon, businesses will be able to see their messages right from Google Search and message customers directly from their computers as well. But to avail this feature for any business house, it has to get verified.

The new update is likely to get available to the users in 2021.

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