JIRA SOFTWARE Features, Usage, FAQs and Full Information

JIRA Software is a project management tool developed by Atlassian that provides bug tracking, issue tracking, and project management capabilities. It is designed to help teams plan, track, and release software projects efficiently.

Here are some key features of JIRA:

  • Issue tracking: JIRA allows you to create, track, and manage issues or tasks related to your project. An issue can be a bug, feature request, or any other piece of work that needs to be tracked.
  • Agile project management: JIRA provides support for agile methodologies such as Scrum and Kanban. It allows you to create and manage sprints, plan and prioritize work, and track progress using customizable boards and charts.
  • Collaboration: JIRA allows you to collaborate with your team by providing tools for communication, documentation, and file sharing. You can also integrate JIRA with other tools such as Slack and Trello.
  • Customization: JIRA allows you to customize its functionality and appearance to fit your needs. You can create custom fields, workflows, and reports, and also choose from a variety of plugins and integrations to extend its capabilities.

JIRA is available in three main versions:

JIRA, JIRA Service Desk, and JIRA Core. this Software is specifically designed for software development teams and includes all of the features listed above, while JIRA Service Desk is geared towards IT and customer service teams, and JIRA Core is a more basic version for general project management.


jira software dashboard
Jira software dashboard

To use JIRA Software, you’ll need to create an account and set up a project. Here’s a brief overview of the process:

  • Sign up for a JIRA account: You can create a JIRA account by visiting the JIRA website and clicking on the “Try JIRA Software” button. You’ll need to provide some basic information and choose a pricing plan that suits your needs.
  • Create a project: Once you have an account, you can create a new project by clicking on the “Create” button in the top menu. You’ll need to give your project a name, select a project type (such as Scrum or Kanban), and choose a template.
  • Add users to your project: You can invite team members to join your project by clicking on the “Invite team members” button in the project settings. You can also set permissions for each user, depending on their role in the project.
  • Create issues: An issue is a task or piece of work that needs to be tracked in JIRA. You can create an issue by clicking on the “Create” button in the top menu and filling out the required fields, such as the issue type, summary, and description.
  • Work on issues: Once you’ve created an issue, you can assign it to a team member and start working on it. You can track the progress of an issue by adding comments, attaching files, and updating the status.
  • Use agile tools: If you’re using an agile methodology such as Scrum or Kanban, you can use JIRA’s agile tools to plan and track your work. You can create sprints, plan work using a board, and track progress using charts and reports.

These are just a few of the basic features of JIRA Software. There are many more advanced features and customization options available, depending on your needs.


What is JIRA Software?

JIRA Software is a project management and issue tracking tool developed by Atlassian. It helps teams plan, track, and discuss work across projects and teams. JIRA Software is used by agile teams to plan, track, and release software.

How do I get started with JIRA Software?

To get started with JIRA Software, you will need to sign up for a JIRA account and create a new project. You can then invite team members to join the project, create issues, and start tracking and managing work.

How does JIRA Software support agile development?

JIRA Software supports agile development through features such as customizable workflows, agile boards, and integrations with other agile tools. Agile boards allow teams to visualize and track work in real-time, using Kanban or Scrum methodologies.

Can I customize JIRA Software to fit my team’s needs?

Yes, JIRA Software is highly customizable. You can create custom fields, workflows, and issue types to fit the specific needs of your team and project. You can also use a variety of plugins and integrations to extend the functionality of JIRA Software.

Is JIRA Software suitable for large organizations?

Yes, JIRA Software is suitable for large organizations. It has a range of features and integrations that can support the needs of large teams and organizations. It can also be customized to fit the specific needs and processes of different teams within an organization

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